Frequently Asked Questions

Why does my fireplace smoke back into the room or my wood stove smoke back when I open the door?

The most logical explanation is negative air pressure or what is sometimes professionally called the stack effect. To see our information page on this common phenomenon Click Here.

How do I build a fire for efficiency, safety and effect?

You can do this by using quality well seasoned wood and following suggestions available. See our information on the proper stacking of your logs in your wood burning appliance for an optimum burn. Click Here

What are the most common chimney problems?

Blocked by creosote, animals other obstructions, cracking settling in the tiles, moisture and creosote buildup.

How can I ensure my chimney is safe?

Have your chimney cleaned and inspected each year at the end of the heating season. It's best to clean your chimney in the spring, this will identify any problems early with plenty of time to make decisions and repairs before the next heating season begins.

How do I keep birds, other animals and dampness from plaguing my chimney?

A properly installed chimney cap will work wonders. Learn more about why you need a chimney cap. Click Here

How often should a chimney need cleaning?

Your chimney should be inspected regularly; open fireplaces every two years if used on a regular basis; every three to for if used occasionally; wood stoves and fireplace inserts every year at the end of the heating season, more frequently if they are a main source of heat.